Magnavox 19MDTR20 retail 19 inch TV/DVD/VCR combo

Product Name: Magnavox 19MDTR20 retail 19 inch TV/DVD/VCR combo
This unit is from 2003. TV works well for utilizing retro gaming. DVD player also works! Big issue is the fact the vcr eats tapes. I'm not sure if a head is stuck or needs to be cleaned but whatever the issue is out of my expertise. Below are the details from the manufacturer Features & details: 19-inch TV with built-in DVD player and VCR; 23.81 x 19.7 x 18.7 inches (W x H x D) DVD player plays DVD, Audio CD, MP3 CD, CD-R/RW, and JPEG/Kodak Picture CD VCR retail has 3 playback speeds, 2 recording speeds, and an auto video head cleaner Virtual 3-D sound for stereo analog out Digital outputs for LPCM, Dolby Digital, and DTS.